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My thoughts on Facebook’s commenting system

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There’s been a lot of debate around Facebook’s new commenting system, particularly due to the fact it is currently being tested on Techcrunch.

Matthew Ingram does a good job of summarising at GigaOm, although the heart of the debate seems to be in the comments section of Robert Scoble’s post (I pop up a couple of times in the comments!). There are various reasons for allowing a choice of commenting profile, whether or not that includes the facility for anonymity in an easy or more complicated manner – such as creating a fake Facebook account. But I think I can summarise one major flaw in the test and reactions so far.

When UK pubs had a reputation for violence, they’d introduce a dress code requiring shoes. That’d work for a couple of weeks. And then you’d find yourself in fights with the same people, but in slightly smarter clothes.

On a more analytic level, there are a variety of reasons for not using a commenting system which currently rests on the shoulder of one company.

  • You may want to keep Facebook personal, and use Twitter/LinkedIn/your blog or site as your professional reference.
  • You may not your Facebook profile to be a mess of comments you’ve left around the web.
  • You may wish to be anonymous to voice your authentic opinion whilst minimising the repercussions either personally or career wise.
  • Facebook is blocked by a number of organisations, preventing commenting from people in the workplace.
  • Whilst I may choose a relatively public online persona, my friends and family haven’t chosen to participate in my online life in the same way. And whilst Facebook has privacy controls, I don’t fancy checking 500-odd people have the right settings in place before I post on Techcrunch. Or want any of them involved if I choose to disagree with something on there and annoy someone.
  • Blog comments have long been one way of creating community between bloggers, whether or not those comments are seo-friendly ‘do follow’ links or ‘no follow’. If someone posts a great comment on my site, I’d like them to get the small reward of a direct link to their site, if anyone wants to find out more. Not reward Facebook for doing nothing. And judging by the SEOMOz toolbar’s ‘NoFollow’ indicator, the Facebook comments are followed links back to Facebook everytime.
  • There are viable alternatives already out there – for instance Disqus, as used on this blog. Pick whichever ID you’re comfortable with, and use it!
  • The comment culture is built by the culture of the site – rather than using technical solutions, perhaps it’s more sensible for the TC team to look at why they generate so many antagonistic or crap anonymous comments. Besides their size and audience, perhaps the fact that they may sometimes stray into tabloid linkbait might contribute? Look at the difference between similar sites in terms of technology e.g. Digg vs Reddit vs Hacker News, for example. All three allow link sharing, but the quality of discussion is better on Reddit and Hacker News in my opinion, because there’s more of a community on both.
  • Facebook Comments has code in it which would have allowed Google and Twitter logins, but was removed for some reason – and as a company with an immense userbase, they’ve got no vested interest in allowing a wider range of logins.
  • Following a VRM principle would suggest that the content and data created is mine, and I should be allowed to choose how, when, and why I share it.
  • And finally, there may be times when I might have a legitimate reason to not share a blog comment, for example, on Facebook. Perhaps I’m enquiring about a present or a recipe as a surprise for my partner (Remember Facebook Beacon?). Perhaps I want to describe a personal experience which may relate to my family. Maybe I’m commenting on a site which I don’t want to necessarily be associated with or advertise because I want to disagree with what they’ve written.

I’m all for quality conversation, but as you’d imagine, I don’t think I’ll be installing Facebook Comments anytime soon… Am I making the right decision?

The post My thoughts on Facebook’s commenting system appeared first on TheWayoftheWeb.


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